Collection & Billing Representative

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  • pin_dropמיקוםפתח תקווה
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  • schoolנסיון1-2 שנות ניסיון
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תיאור משרה

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 100, to protect against external attackers and malicious insiders.

Responsibilities:

Collection Responsibilities:

  • The duties of a Collections Repetitive include collection calls and/or correspondence in a fast paced goal oriented collections department.
  • Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
  • Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Weekly and monthly reporting to direct supervisor
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the Billing/Accounts Receivable Department.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.

Billing Responsibilities:

  • Responsible for processing assigned region or worldwide customers purchase orders in relevant system(s).
  • Full Billing process from start to end with compliance to Company procedures and Policies including processing ERP records.
  • Responsible for clear, detailed communication with Sales & PS Team and with customers regarding various software delivery and billing-related issues.
  • Verify accuracy of billing data and revise errors.
  • Maintain detailed records as required
  • Interact with sales and professional service staff, legal department, to answer questions, obtain information, and resolve issues.

דרישות תפקיד

  • Bachelor's Degree in Economics or Business administration from a leading University
  • Proficient in Excel including VLOOKUP, PIVOTS, SUMIF
  • English at a high standard
  • Excellent team player.
  • Strong attention to detail, goal oriented
  • Flexibility about assignments, and to pitch in voluntarily and willingly
  • Ability to prioritize and manage multiple responsibilities
  • 1-2 years of experience in financial roles- Advantage

workהגשת מועמדות

CyberArk

על החברה

CyberArk היא אחת מחברות אבטחת הסייבר המובילות בעולם וחברת הסייבר הישראלית השנייה בגודלה בעולם. החברה נחשבת למובילת שוק בתחום אבטחת "חשבונות פריבילגיים" (privileged account). מדובר בחשבונות המאפשרים גישה לנכסי המידע הרגישים ביותר בארגון. החברה מפתחת פתרונות חדשניים בתחום ה-CyberSecurity הלוהט, שמיושמים על ידי מגוון חברות וארגונים גדולים בעולם. מדובר בשכבת הגנה ייחודית שפיתחה החברה כדי לאפשר שליטה ובקרה על פעילותם של חשבונות רגישים ברשת הארגונית - באתר הלקוח, בענן ובתהליכי DevOps.

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