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תיאור משרה

You can operate in a fast paced, dynamic environment

You can build partnerships that move our business forward

You build code that is simple, understandable, and clean  

You see feedback or failure as motivation to learn and to grow 

You believe data-driven decision making is the norm

You relate to our core principles (link) and want to work with Conversational AI experts


Security Operations Center (SOC) is responsible for monitoring the Security of LivePerson’s services and infrastructure across multiple different platforms and investigating security concerns and remediating them. 

We don’t expect you to have all the required knowledge when you join us. Knowledge and skills will be picked up through an organized orientation and training process.

Security & trust are key elements for LivePerson, in delivering its cloud-based platform to millions of users. The Security team is responsible for the development and implementation of controls for protecting LivePerson assets, meeting strict customer requirements and international security standards as well as proactively developing risk mitigation programs.

In this role you will:

  • Monitor LivePerson’s services, environments, and servers and handle Security incidents quickly and professionally.
  • Investigate anomalies identified in the systems.
  • Support users with information security requests according to our policies.
  • Collaborate with technical teams to resolve and mitigate cyber-security incidents.
  • Assist in defining and implementing automation processes across different systems and environments. 

דרישות תפקיד

  • Able to operate in a 24/7 operational environment (working in shifts).
  • Able to handle stressful situations with a level headed approach.
  • Excellent verbal and writing skills (English and Hebrew).
  • Multitasking skills, capable of reacting quickly to multiple problems, and follows established procedures to implement solutions.
  • 1+ year on SOC/NOC/Monitoring environment.
  • Basic knowledge of Linux and Windows environments.
  • Working with Monitoring tools (Qradar advantage).
  • Scripting/Programming knowledge.
  • Basic understanding of fundamental security and network concepts (Operating systems, TCP/IP, ports, etc..).

workהגשת מועמדות


על החברה

לייבפרסון היא החברה המובילה בעולם בפיתוח פתרונות תקשורת לחיבור בין מותגים ולקוחות. החברה הופכת את חייהם של חברות ולקוחות לקלים יותר באמצעות פיתוח ערוצי תקשורת מבוססי טקסט, הנשענים על טכנולוגיות מתקדמות של Big Data, AI ו-Machine Learning, והמאפשרים תקשורת נוחה וקשר משמעותי יותר בין לקוחות למותגים.

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