Enterprise Technical Account Manager

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תיאור משרה

  • Do the on-boarding to help clients’ start using Redis Labs’ technological platform.
  • Develop a strong working relationship with clients and become their trusted advisor.
  • Provide Enhanced Enterprise Support and be the liaison between the technical support and the customer on any support issues.
  • Collaborate with team leaders and managers across Redis Labs’ international offices to initiate and drive new processes that streamline product delivery.

דרישות תפקיד

  • 3+ years of experience in pre/post sales engineering (ideally database engineering) for enterprise software
  • Hands-on experience with server-side software development and Linux
  • Practical hands-on experience with a major cloud provider (AWS, Azure or GCP)
  • Experience in proactively growing customer relationships within an account while expanding their understanding of the customer’s business
  • Strong technical skills with which to assess and address the client’s’ needs and challenges
  • Strong presentation, verbal and written communication, organization, multitasking, and time management skills
  • Proven multitasking and prioritization skills
  • A Bachelor degree from a University is a must—preferably in Computer Science

Advantages

  • Demonstrable proficiency with at least one programming language (Java, C#, Python)
  • Experience with one or more of the following: NoSQL, IMDG, IMDB or distributed caches

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RedisLabs

על החברה

Redis Labs היא חברה מובילה בתחום ה-DataBase. הקוד שפיתחה החברה משרת מאות אלפי מפתחים בעולם ומאפשר לאפליקציות להגיב בזמן אמת, תחת כל עומס של טרנזקציות, על ידי שימוש במבני נתונים מובנים מתוך זיכרון.

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