Conversation Data Analyst

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תיאור משרה

As part of the Artificial Intelligence Solutions team in Salesforce, you will be responsible for analyzing various types of data to be used for Machine Learning models' training, validation and testing.

Your work will directly impact Salesforce's abilities to deliver accurate and trustworthy Artificial Intelligence products. This position is a unique opportunity to bring your data analytics specialities into the exciting world of Conversational AI and NLP.


  • Create, support and maintain reports, dashboards and alerts, as well as find creative solutions for a variety of challenges, while facing our complex & growing data requirements
  • Be the eyes and ears of the quality of service we’re providing our customers with
  • Facilitate the AI Solutions technical connection with various Engineering, Research and Product teams to allow a smooth transition of data and work
  • Analyze models’ performance and accuracy
  • Work independently end to end to deliver the results of every analysis clearly and effectively
  • Harness complex organizational interfaces, and initiate and drive projects from beginning to end with minimal guidance

דרישות תפקיד


  • 2+ years of data and analytics experience in quantitative analysis in a high-tech company - A must
  • B.A / B.Sc in Engineering, Mathematics, Economics, Statistics or a similar field - A must
  • Very high level of English proficiency - A must
  • Significant experience coding in Python for Data Analysis and data manipulation - A must
  • Experience with SQL, Data Visualization - A Must
  • Experience with Splunk / other Big Data Analytics tools - Advantage
  • Experience with product analysis (adoption, usage, retention) - Advantage
  • Knowledge and experience in Data Science and AI - Advantage
  • Experience analyzing textual data - Advantage

The ideal candidate is passionate about analytics, technology, people and language. You have a strong sense of curiosity, high attention to details and a desire to learn & be part of the world’s #1 workplace in building the world's top AI products.

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על החברה

סיילספורס היא ענקית פתרונות הענן וה-CRM המובילה בעולם, מחברת בין חברות מכל הגדלים והתעשיות ללקוחותיהן. סיילספורס מאפשרת להן לנצל את הכוח הטמון בטכנולוגיה - ענן, סושיאל מדיה, בלוקצ׳יין, בינה מלאכותית. מרכז הפיתוח של החברה בישראל ממשיך לגדול, בעיקר באזורי Big Data ו-AI. עובדי החברה בישראל הם בעלי תרומה משמעותית לחידושים הטכנולוגיים בתחומים אלה שמשפיעים על מיליוני משתמשים בכל העולם.

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